Feedback Forum

Thank you for visiting the Sync with Connex customer feedback site. 

We regularly review your ideas to consider in the development of future features and product updates. To make your voice heard, please be sure to vote on existing ideas and/or submit a new idea. While we cannot guarantee any specific features or timeline, we strive to read and consider all suggestions. We may also merge and rename suggests for clarity.

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Thank you for supporting Sync with Connex! We're listening and we greatly appreciate your honest feedback.

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  1. Create new sales order in QuickBooks from a HubSpot Quote. When you quote a customer with HubSpot the client can accept the quote electronically. This quote will include products and services. When accepted, the quote should become a sales order in QuickBooks.

    3 votes

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    Gathering Feedback  ·  0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add functionality to Connex to allow the mapping of the "Message displayed on Estimate" field for QuickBooks Online.

    This field appears on the bottom-left of an Estimate.

    1 vote

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    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    For those that use Estimates, this sounds like it could be useful.

    This is something that we’d have to leverage the Rules Engine to accomplish, most likely.

    Looking forward to hear what folks think about this. Would a feature such as this solve a problem for other customers?

  3. Allow two-factor authentication (2FA) support with Shopify.

    1 vote

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    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    While this may potentially be challenging to implement, we’re looking forward to learn if support for two-factor authentication is something that our Shopify customers plan to visit and deploy on their websites long term.

    If so, your feedback and insights will help us determine next steps.

  4. We are considering building a basic insights/analytics tool into Connex. The purpose of this tool would be to deliver to the customer basic insights surrounding metrics such as:
    1. Number of orders synced.
    2. Sales revenue.
    3. Units sold.
    4. Cost of Goods Sold.
    5. And more...

    But we need your help! Is this something that would be useful? What types of analytics, metrics, and/or reports would you be interested in?

    0 votes

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    Gathering Feedback  ·  0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  5. Connex Online customer matching functionality currently looks for exact matches only. In addition, when matching by email, Connex Online can only search for - and match - to one email address.

    As such, for customers with more than one email address, Connex Online is unable to find or match upon the secondary email.

    Therefore, add functionality to customer matching to enable Connex to match against more than one customer email address.

    0 votes

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    Gathering Feedback  ·  1 comment  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
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