Feedback Forum

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  1. I offer different pricing levels to my customers based on the volume they order. I'd love to see a feature within Connex that applies that discount so that it translates to my pricing levels in Quickbooks.

    2 votes

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    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
    Not Planned  ·  Chris Alexander responded

    Hello,

    Thank you for the great feedback. It sounds like you offer different pricing and/or discount levels to your customers, is that correct?

    Generally speaking, it’s optimal to manage price levels within the chosen integration itself (i.e. BigCommerce, Shopify, WooCommerce, etc.) or on the QuickBooks side of things.

    For the part of Connex, price level mapping is available:

    https://help.syncwithconnex.com/hc/quickbooks-desktop-price-level-support

  2. It is exceedingly difficult to pair the orders in ebay that were mapped incorrectly with your manual sync. The 6-digit “Order Number” that is revealed when mousing over the name in the Map Product field is actually the “Sales Record Number” per ebay and the “Order Number” is a 12-digit number with dashes.

    You order previewer only accepts the 12-digit numbers for manual queueing. I don’t get any returns from the Sales Record Number that you call the “Order Number” in the mapping.

    This order from ebay has an “order number” of 01-06733-00529 and a “sales record number” of 12884.…

    1 vote

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    3 comments  ·  Missing Product Mapper  ·  Flag idea as inappropriate…  ·  Admin →
    Not Planned  ·  Chris Alexander responded

    Upon review of eBay’s developer SDK (software development kit), the functionality requests is currently not available, sadly.

    Specifically, eBay does not allow third parties to query transactions via the order number.

    We will continue to periodically review eBay’s SDK and revisit if they enable this functionality.

  3. Enable tag mapping support via the Rules Engine, similar to the feature from Shopify in which order-level tags can be applied to a sale.

    0 votes

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    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
    Not Planned  ·  Chris Alexander responded

    BigCommerce does not currently offer a feature to apply tags to orders.

    We will revisit, once this BigCommerce feature becomes available.

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